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Frequently Asked Questions

Are all your electric bikes road-legal in the UK?
Most of the e-bikes we sell are classed as road-legal in the UK, but not all. To be ridden on public roads without a licence, tax or insurance, an e-bike must meet EAPC (Electrically Assisted Pedal Cycle) regulations. That means it must have pedals for manual use, a maximum motor power of 250 W, and stop providing assistance at 15.5 mph (25 km/h). Some high-powered or throttle-only models are for off-road or private-land use only.

👉 Read our full guide: UK e-bike laws and potential changes.
Do you offer free UK delivery and warranty on all e-bikes?
Yes — every order includes free UK delivery and a comprehensive warranty. Warranty length depends on the brand and model, and all claims are handled quickly by our UK support team to ensure smooth after-sales service.
Can I use the Cycle to Work scheme or finance options?
Yes, we offer Cycle to Work and flexible finance options. Please note: Cycle to Work applies only to road-legal EAPC-compliant e-bikes, as these can be used for commuting on public roads. Finance can be used across all models, including off-road e-bikes.
How far can your e-bikes travel on a single charge?
Range varies by model, terrain, rider weight, and assist level. Most e-bikes on our site offer an average of 40–100 km per charge under typical UK riding conditions. Check each product page for full battery and motor details before you buy.
Why buy from E-Bikes Express?
We’re a UK-based authorised e-bike retailer offering fast delivery, local warranty handling, expert advice, and secure payment options. You get all the convenience of online shopping with the reassurance of UK-based support and service.