ADO

ADO Air 28 - Step Through All-Rounder Urban Electric Bike - 250W

ADO Air 28 - Step Through All-Rounder Urban Electric Bike - 250W

4.2 100+ online reviews

Regular price: Price: £1,199.00
Regular price: List Price:
Sale price: Price: £1,199.00
Unit price: per

iFrame

Colour Light Yellow Grey

Product variants

Quantity

Low stock: 6 left

Description

Meet the ADO Air 28 — a smooth-riding, easy-access, low step-through commuter designed to make everyday travel feel effortless. Whether you're cycling to work, heading into town, or exploring at the weekend, this bike is built for comfort, confidence and simplicity, not complication.

The step-through frame makes mounting and dismounting easy — ideal for everyday clothing, stop-start city riding, or riders who value convenience. The upright riding position keeps your posture relaxed, while the torque-sensor pedal assist delivers smooth, natural-feeling power that responds instantly to your pedalling. No jolts, no overpowered surges — just calm, steady support.

With hydraulic disc brakes for reliable stopping in all weather, a lockout suspension fork for a more comfortable ride on mixed surfaces, and a carbon belt drive that’s clean and low-maintenance, the Air 28 is built for real-world daily use.

This is a practical, stylish e-bike you’ll reach for every day — simply because it’s easy to live with, easy to store, and effortless to ride.

Why Everyday Riders Love It

Comfortable, upright geometry that’s easy on the back and shoulders
Low step-through frame — no awkward swinging your leg over
Smooth torque-sensor assistance that adapts to your effort
Clean, quiet belt drive instead of a messy chain
Lightweight enough for city life — strong enough for weekend routes

This is a high-value everyday e-bike backed by real support — not a “cheap starter bike.”

Key Features

Low Step-Through Frame — Easy, comfortable mounting and dismounting for everyday riding

Torque Sensor Pedal Assist — Natural-feeling power that matches your pedalling effort

Hydraulic Disc Brakes — Confident stopping performance in all weather conditions

Carbon Belt Drive — Clean, silent and virtually maintenance-free

Lockout Suspension Fork — Comfort on uneven roads and cycle paths

Specification

Motor – 250W
Battery – 36V 9.6Ah
Max Torque – 37 Nm
Charging Time – 4–6 hours
Display – IPS Colour Display (IPX7)
Frame – Lightweight Aluminium Frame
Brakes – Hydraulic Disc Brakes
Wheels – Double-Walled Aluminium
Fork – Standard
Headlight – Automatic Sensor LED Light
Tail Light – Electric Rear Light
Transmission – Carbon Belt Drive
Pedals – Folding Pedals
Seat – Comfort Saddle
Max Range – Up to 100 km
Max Speed – 25 km/h
Certification – SGS CE
Suspension – Adjustable Front Fork
Tyre Size – 700×45C
Pedal Assist – Torque Sensor
Assist Levels – 0–3 PAS Levels
Recommended Rider Height – 160–200 cm
Working Temperature – −10°C to 50°C
Bike Weight – 23.7 kg (including rack & fenders)
Gross Weight – 30.6 kg (packaged)
Payload Capacity – 120 kg

Comparison

Specification	ADO Air 28	ADO Air 28 Pro
Motor	250W hub motor	250W Bafang motor w/ auto 2-speed
Battery	36V 9.6Ah	36V 9.6Ah (auto-shift efficiency)
Range	Up to 100 km	Up to 100 km (≈10% gain). Improved efficiency due to the auto-shifting gear hub.
Frame	Step-through alloy	Step-through alloy + wiring for signals
Weight	≈ 23.7 kg	≈ 21 kg
Transmission	Belt drive (single speed)	Belt drive + auto 2-speed hub
Brakes	Hydraulic discs	Hydraulic discs
Display	Colour LCD + app	Upgraded LCD + app (more data)
Safety	Lights front & rear	Lights + rear turn signals
Which Model?	Air 28 – Best for riders who want a simple and affordable city bike.	Air 28 Pro – Great for those needing a light e-bike with auto gears, signals, and better performance on hills.

Delivery & Warranty

Free Delivery - Order today and you can expect to receive your new bike within 4-5 working days. You will be notified of shipping information once the product has been dispatched.

Warranty - Enjoy a 2-year warranty on this bicycle.

If you have any queries regarding this, you can drop us an email at: sales@ebikesexpress.co.uk

The E-Bikes Express Package

Just providing you with a bike does not satisfy us here at E-Bikes Express. With every order you make with us, you will receive the following package:

30+ page e-book

This e-book is jam-packed with useful information that will prove to be a great add-on to your bicycle.

From storage/maintenance tips to accessory recommendations to safety/legal instructions, no stone is left unturned in this in-depth read that will massively enhance your electric transport knowledge.

Free delivery

With every order over £500, including all electric bikes, you will get free delivery. You can find the estimated delivery time in the 'Delivery & Warranty' tab.

Free 14-day bike insurance

After you purchase this bike, please click the link here.

This will take you to a form where you fill out some details within 7 days of your order, including the bike price as well as your details.

Once these details are reviewed and your insurance has been activated, you will be sent a copy of your policy documents via email.

More details regarding this insurance can be found here.

Manufacturers warranty

Alongside every bike comes a manufacturer's warranty on certain components that allow you to ride with peace of mind.

If any issues arise, we will assist you with the warranty process with the manufacturer in acquiring or repairing a part should you need it.

Referral discount code for a friend

After you complete your order you will receive a discount code to be forwarded on to whoever you desire, for them to be able to claim the E-Bikes Express package also.

7 days a week customer service

We are also on hand 7 days a week to answer any queries you may have.

If you want to talk to one of us, please call us at 0333 090 7813. Our phone line is available from 9am to 5pm Monday to Friday.

If you would like to type, please use the live chat option on our website and we will get back to you as soon as we can.

Or you could contact us via the contact form on our website, and we will get back to you within an hour from Monday to Friday and within 4 hours on the weekend.

Payment Options

At E-Bikes Express, we offer a range of secure and flexible payment options, including major credit and debit cards, PayPal, and selected instalment payment providers to help spread the cost of your e-bike.

All payments are protected with industry-standard encryption. Available payment and finance options are shown clearly at checkout.

Shop Pay Installments

Shop Pay Installments allows eligible customers to spread the cost of their purchase when paying with Shop Pay at checkout.

Payment options and repayment terms are displayed at checkout and may vary depending on order value and eligibility. A deposit may be required.

Important information:
Shop Pay Installments offers credit in partnership with Affirm as lender. Affirm provides unregulated credit, subject to a credit check and minimum spend, which may vary. Terms apply. UK residents only, aged 18 or over, with a debit card. Missed payments may affect your financial status.

Credit is offered by Shopify International Ltd. (FRN: 1031087) in partnership with Affirm UK Limited. Shopify International Limited is an Appointed Representative of Affirm U.K. Limited, trading as Affirm, which is authorised and regulated by the Financial Conduct Authority (FRN: 756087).

Credit / Debit Cards

We accept all major credit and debit cards, including Visa and Mastercard.

Once your payment details are entered, your information is transmitted securely using encrypted technology. Payment is taken immediately, and you will receive a confirmation email once your order is complete.

Payl8r

If you're looking to spread the cost over a longer period, Payl8r offers flexible finance options tailored to your budget.

Why customers choose Payl8r:

Flexible payment plans over 3, 6, 9 or 12 months
Instant online application with quick decisions
Ride now, pay later — ideal for higher-value e-bikes
No early repayment penalties
Clear terms with no hidden fees

E-Bikes Express Ltd t/a E-Bikes Express Ltd is an Introducer Appointed Representative of Social Money Limited t/a Payl8r, authorised and regulated by the Financial Conduct Authority (FRN: 675283). Credit is subject to creditworthiness and affordability assessments. Missed payments may affect your credit file, future borrowing, and may incur fees. Representative APR 65.5%.

Klarna

With Klarna, you can buy now and pay later by selecting Klarna at checkout.

Depending on eligibility, you can choose to pay in 3 interest-free instalments or pay in 30 days. Available options are shown at checkout and subject to Klarna’s approval and terms.

PayPal

You can also pay securely using PayPal, including the option to spread the cost with PayPal Pay in 3.

PayPal Pay in 3 allows you to split your purchase into three interest-free payments. The first payment is taken at checkout, with the remaining payments collected monthly.

For more details on PayPal Pay in 3, please click here .

If you have any questions about payment or finance options, our team is happy to help via live chat or email at sales@ebikesexpress.co.uk.

Electric Bike UK Laws

There are a few regulations surrounding electric bikes in the UK so we thought we would provide you with a summary of those below:

You must be aged 14 or over in the UK to ride an electric bike.

You do not need tax, insurance or a driving license to ride an electric bike.

To be classified as an electrically assisted pedal cycle (EAPC) in the UK, an electric bike must fulfil a certain set of criteria, including:

Pedals - The electric bike must have pedals capable of propelling it, and motor assistance should only be provided when the pedals are moving.
Motor - The motor’s power output must be no more than 250 watts (W).
Speed - The motor should not be able to propel the e-bike when it’s travelling faster than 15.5mph.

Please note that if your electric bike does not meet the above 3 points, then you cannot ride on public roads. Some of our bikes exceed the 250W limit, so these are only to be used on private land with the landowner's permission.

It is the responsibility of the rider to wear protective clothing, however this is not a legal requirement.

If you have any queries regarding this, you can drop us an email at: info@ebikesexpress.co.uk

Testimonials

4.2

100+ online ratings

ADO Air 28 - Step Through All-Rounder Urban Electric Bike - 250W Review Summary

4.2

100+ online ratings

What people like

The ADO Air 28 is generally well-received for its lightweight design, comfortable ride, and ease of use, making it suitable for urban commuting and leisure riding. Many appreciate its powerful motor and long battery life, while the step-through frame is praised for its accessibility. However, some quality control issues and concerns about customer service have been reported.

Pros

Lightweight Frame: The Air 28 is praised for its lightweight and easy-to-maneuver aluminum frame.
Comfortable Ride: Reviewers find the bike comfortable to ride, thanks to the adjustable seat and front suspension.
Powerful Motor: The 250W motor provides ample power for tackling hills and maintaining speed.
Long Battery Life: Many reviewers appreciate the long battery range, allowing for extended rides without recharging.
Step-Through Frame: The step-through design makes it easy to mount and dismount, suitable for riders of all abilities.

Cons

Quality Control Issues: Some users have reported minor issues with assembly or components.
Customer Service Concerns: A few reviewers expressed dissatisfaction with the customer service experience.
Limited Accessories: The bike may not come with accessories like fenders or racks, requiring additional purchases.
Puncture-Prone Tires: Some users have experienced punctures, suggesting the tires may be susceptible.

Powered by OneReview

ADO Air 28 - Step Through All-Rounder Urban Electric Bike - 250W