ADO

ADO Air 28 - Step Through All-Rounder Urban Electric Bike - 250W

ADO Air 28 - Step Through All-Rounder Urban Electric Bike - 250W

4.2 100+ online reviews

Regular price: Price: £999.00
Regular price: List Price: £1,399.00
Sale price: Price: £999.00
Unit price: per

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Low stock: 6 left

Description

Meet the ADO Air 28 — a smooth-riding, easy-access, low step-through commuter designed to make everyday travel feel effortless. Whether you're cycling to work, heading into town, or exploring at the weekend, this bike is built for comfort, confidence and simplicity, not complication.

The step-through frame makes mounting and dismounting easy — ideal for everyday clothing, stop-start city riding, or riders who value convenience. The upright riding position keeps your posture relaxed, while the torque-sensor pedal assist delivers smooth, natural-feeling power that responds instantly to your pedalling. No jolts, no overpowered surges — just calm, steady support.

With hydraulic disc brakes for reliable stopping in all weather, a lockout suspension fork for a more comfortable ride on mixed surfaces, and a carbon belt drive that’s clean and low-maintenance, the Air 28 is built for real-world daily use.

This is a practical, stylish e-bike you’ll reach for every day — simply because it’s easy to live with, easy to store, and effortless to ride.

Why Everyday Riders Love It

Comfortable, upright geometry that’s easy on the back and shoulders
Low step-through frame — no awkward swinging your leg over
Smooth torque-sensor assistance that adapts to your effort
Clean, quiet belt drive instead of a messy chain
Lightweight enough for city life — strong enough for weekend routes

This is a high-value everyday e-bike backed by real support — not a “cheap starter bike.”

Key Features

Low Step-Through Frame — Easy, comfortable mounting and dismounting for everyday riding

Torque Sensor Pedal Assist — Natural-feeling power that matches your pedalling effort

Hydraulic Disc Brakes — Confident stopping performance in all weather conditions

Carbon Belt Drive — Clean, silent and virtually maintenance-free

Lockout Suspension Fork — Comfort on uneven roads and cycle paths

Specification

Motor – 250W
Battery – 36V 9.6Ah
Max Torque – 37 Nm
Charging Time – 4–6 hours
Display – IPS Colour Display (IPX7)
Frame – Lightweight Aluminium Frame
Brakes – Hydraulic Disc Brakes
Wheels – Double-Walled Aluminium
Fork – Standard
Headlight – Automatic Sensor LED Light
Tail Light – Electric Rear Light
Transmission – Carbon Belt Drive
Pedals – Folding Pedals
Seat – Comfort Saddle
Max Range – Up to 100 km
Max Speed – 25 km/h
Certification – SGS CE
Suspension – Adjustable Front Fork
Tyre Size – 700×45C
Pedal Assist – Torque Sensor
Assist Levels – 0–3 PAS Levels
Recommended Rider Height – 160–200 cm
Working Temperature – −10°C to 50°C
Bike Weight – 23.7 kg (including rack & fenders)
Gross Weight – 30.6 kg (packaged)
Payload Capacity – 120 kg

Comparison

Specification	ADO Air 28	ADO Air 28 Pro
Motor	250W hub motor	250W Bafang motor w/ auto 2-speed
Battery	36V 9.6Ah	36V 9.6Ah (auto-shift efficiency)
Range	Up to 100 km	Up to 100 km (≈10% gain). Improved efficiency due to the auto-shifting gear hub.
Frame	Step-through alloy	Step-through alloy + wiring for signals
Weight	≈ 23.7 kg	≈ 21 kg
Transmission	Belt drive (single speed)	Belt drive + auto 2-speed hub
Brakes	Hydraulic discs	Hydraulic discs
Display	Colour LCD + app	Upgraded LCD + app (more data)
Safety	Lights front & rear	Lights + rear turn signals
Which Model?	Air 28 – Best for riders who want a simple and affordable city bike.	Air 28 Pro – Great for those needing a light e-bike with auto gears, signals, and better performance on hills.

Delivery & Warranty

Free Delivery - Order today and you can expect to receive your new bike within 4-5 working days. You will be notified of shipping information once the product has been dispatched.

Warranty - Enjoy a 2-year warranty on this bicycle.

If you have any queries regarding this, you can drop us an email at: sales@ebikesexpress.co.uk

The E-Bikes Express Package

Just providing you with a bike does not satisfy us here at E-Bikes Express. With every order you make with us, you will receive the following package:

30+ page e-book

This e-book is jam-packed with useful information that will prove to be a great add-on to your bicycle.

From storage/maintenance tips to accessory recommendations to safety/legal instructions, no stone is left unturned in this in-depth read that will massively enhance your electric transport knowledge.

Free delivery

With every order over £500, including all electric bikes, you will get free delivery. You can find the estimated delivery time in the 'Delivery & Warranty' tab.

Free 14-day bike insurance

After you purchase this bike, please click the link here.

This will take you to a form where you fill out some details within 7 days of your order, including the bike price as well as your details.

Once these details are reviewed and your insurance has been activated, you will be sent a copy of your policy documents via email.

More details regarding this insurance can be found here.

Manufacturers warranty

Alongside every bike comes a manufacturer's warranty on certain components that allow you to ride with peace of mind.

If any issues arise, we will assist you with the warranty process with the manufacturer in acquiring or repairing a part should you need it.

Referral discount code for a friend

After you complete your order you will receive a discount code to be forwarded on to whoever you desire, for them to be able to claim the E-Bikes Express package also.

7 days a week customer service

We are also on hand 7 days a week to answer any queries you may have.

If you want to talk to one of us, please call us at 0333 090 7813. Our phone line is available from 9am to 5pm Monday to Friday.

If you would like to type, please use the live chat option on our website and we will get back to you as soon as we can.

Or you could contact us via the contact form on our website, and we will get back to you within an hour from Monday to Friday and within 4 hours on the weekend.

Payment Options

Here at E-Bikes Express, we provide you with several payment methods that include, major credit/debit cards, PayPal and financing options for installment payments.

Every payment is secure with industry-standard encryption. Select one of the following options for a reliable and safe payment process.

Credit/debit cards

With this reliable mode of payment, you will be required to enter the details of your credit/debit card, (MasterCard or VISA). Once you enter this and your verification number, your data will be transmitted using secure encryption.

Payment will be taken from your account, and you will receive a confirmation email once done.

Payl8r

If you're considering another product or replacement, financing through Payl8r could help you manage payments in a way that fits your lifestyle.

Why customers choose Payl8r:

Flexible payment plans over 3, 6, 9 or 12 months
Instant online application and quick decisions
Ride now, pay later — ideal for spreading the cost of your e-bike
No early repayment penalties
Transparent terms with no hidden fees

*E-Bikes Express Ltd t/a E-Bikes Express Ltd is an Introducer Appointed Representative of Social Money Limited t/a Payl8r, who is authorised by the FCA under Ref. Number 675283. Credit is subject to creditworthiness and affordability assessments. Missed payments may affect your credit file, future borrowing and incur fees. Representative APR 65.5%

Klarna

With Klarna, you have the option to buy now and pay later.

To do this, you simply select Klarna at checkout and then choose your payment option.

You can order the product now, and pay in 3 interest-free payments or Pay in 30 days.

PayPal

With PayPal you can pay safely and reliably, whether that is via an instant debit payment or PayPal Pay in 3.

PayPal Pay in 3 is an interest-free loan that allows you to spread your purchase into 3 payments.

The first will be made at the time of purchase and subsequent payments will be due every month on the same date.

For more details on this useful payment method, you can click here.

If you have any queries regarding this, you can contact us via live chat or email at sales@ebikesexpress.co.uk

Electric Bike UK Laws

There are a few regulations surrounding electric bikes in the UK so we thought we would provide you with a summary of those below:

You must be aged 14 or over in the UK to ride an electric bike.

You do not need tax, insurance or a driving license to ride an electric bike.

To be classified as an electrically assisted pedal cycle (EAPC) in the UK, an electric bike must fulfil a certain set of criteria, including:

Pedals - The electric bike must have pedals capable of propelling it, and motor assistance should only be provided when the pedals are moving.
Motor - The motor’s power output must be no more than 250 watts (W).
Speed - The motor should not be able to propel the e-bike when it’s travelling faster than 15.5mph.

Please note that if your electric bike does not meet the above 3 points, then you cannot ride on public roads. Some of our bikes exceed the 250W limit, so these are only to be used on private land with the landowner's permission.

It is the responsibility of the rider to wear protective clothing, however this is not a legal requirement.

If you have any queries regarding this, you can drop us an email at: info@ebikesexpress.co.uk

Testimonials

4.2

100+ online ratings

ADO Air 28 - Step Through All-Rounder Urban Electric Bike - 250W Review Summary

4.2

100+ online ratings

What people like

The ADO Air 28 is generally well-received for its lightweight design, comfortable ride, and ease of use, making it suitable for urban commuting and leisure riding. Many appreciate its powerful motor and long battery life, while the step-through frame is praised for its accessibility. However, some quality control issues and concerns about customer service have been reported.

Pros

Lightweight Frame: The Air 28 is praised for its lightweight and easy-to-maneuver aluminum frame.
Comfortable Ride: Reviewers find the bike comfortable to ride, thanks to the adjustable seat and front suspension.
Powerful Motor: The 250W motor provides ample power for tackling hills and maintaining speed.
Long Battery Life: Many reviewers appreciate the long battery range, allowing for extended rides without recharging.
Step-Through Frame: The step-through design makes it easy to mount and dismount, suitable for riders of all abilities.

Cons

Quality Control Issues: Some users have reported minor issues with assembly or components.
Customer Service Concerns: A few reviewers expressed dissatisfaction with the customer service experience.
Limited Accessories: The bike may not come with accessories like fenders or racks, requiring additional purchases.
Puncture-Prone Tires: Some users have experienced punctures, suggesting the tires may be susceptible.

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ADO Air 28 - Step Through All-Rounder Urban Electric Bike - 250W