
Testimonials
Emu Roam - Step Through Electric Bike - 250W Review Summary
What people like
Pros
- Comfortable Ride: Many reviewers mention the comfortable ride provided by the Emu Roam, particularly highlighting the plush seat and upright riding position.
- Easy Step-Through: The step-through frame is consistently praised for making it easy to mount and dismount the bike, especially for riders with mobility issues.
- Powerful Motor: Reviewers appreciate the 250W motor's power, particularly for tackling hills and providing a boost when needed.
- Good Battery Life: Several reviewers mention the battery life as being sufficient for their needs, allowing for decent distances on a single charge.
- Stylish Design: The bike's overall design and aesthetics are frequently complimented.
- Well-Built: The Emu Roam is described as feeling sturdy and well-made by a number of reviewers.
- Easy Assembly: Some reviewers found the bike relatively easy to assemble out of the box.
- Practical Features: Features like the included fenders, lights, and rear rack are often mentioned as practical additions.
Cons
- Heavy bike: Several reviewers complain about the bike's weight, making it difficult to maneuver and transport.
- Short battery life: Some users report that the battery doesn't last as long as advertised, particularly on hilly terrain or at higher speeds.
- Uncomfortable seat: The seat has been described as uncomfortable, especially for longer rides, and some riders recommend replacing it with a more comfortable option.
- Throttle issues: A few reviewers have experienced issues with the throttle sticking or not responding consistently.
- Difficult assembly: Some customers found the assembly process to be challenging and the instructions unclear.
- No fenders included: The bike does not come with fenders, which can be an issue in wet weather.
- Limited pedal assist: Several users feel the pedal assist is weak, particularly on inclines.
- Rear rack incompatibility: Some users have had trouble finding compatible rear racks for the bike due to the step-through design.
- Pricey bike: The bike is considered expensive compared to other e-bikes with similar features.
- Customer service issues: Some reviewers reported difficulties contacting customer service and resolving issues with their bikes.
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